Clear FAQ Steps For Your Account
Your first account question should be answered before you share details, so our FAQ starts with the sign-up flow: choose a username, add your mobile number, set a password, and confirm the OTP when requested. We then explain how wallet checks work, why a payment name must match your account record, and where to see status on mobile. The FAQ also sets
expectations for live chat, WhatsApp, and email support between 09:00 and 23:00 WIB, so you know which channel to use before asking us directly.
- DANA
- OVO
- GoPay
- QRIS